Return policy
Digital products
I offer a 100% money back guarantee on e-books, audiobooks and other digital products—no questions asked—for up to 30 days after purchase.
To request a refund, email matt@mgherron.com or fill out the contact form.
(If you're having trouble loading your book to your e-reader, please reach out to BookFunnel for help: help@bookfunnel.com.)
Physical Products
I want you to be completely happy with your order. If you get something that's damaged or faulty, I'll refund you 100%.
If you need to return something, all items must sent back unused and undamaged. Once I receive the item, I will issue the refund.
To start the return process, email matt@mgherron.com. Put "Returns" in the subject line and in the body: your order number, your name, and why you want to return it. I'll tell you where to send it back.
It's a good idea to get a shipping receipt in case it gets lost. You'll need to pay for return shipping.
After I get the item and check for damages, I'll email you to let you know if your refund is approved. If it is, 100% of the money you paid will be back in your account through the payment method you originally used.